While it is impossible to please everyone no matter what type of business you operate, the vast majority of customers are pleased with many aspects of their experiences with a business. Unfortunately, a small percentage of dissatisfied customers will voice their opinions in a public forum and tell their entire story. You must learn how to differentiate between authentic negative feedback from dissatisfied customers and disgruntled employees and disgruntled customers who are simply trying to give their perspective on an aspect of service or product.

Here at read legends and myths, we take time to discuss the various myths from all sorts of places.